To Integrate Zendesk and Intercom with DreamFactory, book a demo with DreamFactory. DreamFactory is an open source API gateway that can handle all of your customized integrations.
What is DreamFactory?
DreamFactory is the premier API lifecycle management platform.
It eliminates duplication of effort in code development, documentation, and testing by allowing you to model your application easily and create fully-documented REST API.
This enables agile application developers to build, deploy and maintain new applications faster.
DreamFactory's capabilities go well beyond integrating APIs with a wide range of authentication providers. Additional security-related features include:
- Automated API key management
- Granular role-based access controls, allowing you to restrict APIs to specific endpoints and even limit access by HTTP method
- Request volume limiting on a per-service, per-user, and even a per-endpoint basis
- The ability to extend endpoints using custom scripting, allowing for data masking, input validation, geofencing, and much more
What is Zendesk?
Zendesk is a San Francisco-based company that builds customer service software to help companies create and manage interactions with their customers.
Zendesk's customer service software helps companies nurture leads, resolve issues faster, collect feedback, and ultimately deliver an exceptional experience.
Zendesk includes integrated customer support, sales and marketing software. The service is built for businesses of all sizes and can be used on all major operating platforms.
What is Intercom?
Intercom is a messaging platform used to communicate and build relationships with their customers.
With Intercom, you can message your website visitors easily from a dashboard, detect your visitor's interests with custom fields and segmentation, create targeted remarketing campaigns, and automate drip campaigns.
Their platform also allows them to target individual users as well as groups of users and segment them based on certain criteria.